We ship from international warehouses and therefore keep shipping free as we do not guarantee the same shipping times for all customers globally.
By Purchasing from our website you are accepting an unguaranteed shipping time.
Typically shipping can take between 2-4 weeks internationally, and 8-20 days to the United States. We ship from International Warehouses located in the USA, Canada, Europe, and Asia.
As outlined on our website shipping page, Currently orders between the 6th and 21st of February will be experiencing a 2 week processing delay due to high demand.
Please be patient with us as we are working hard to get your products to you.
If it has been more than 5 weeks and you are still waiting for your package, contact our support staff at email@example.com and we will respond within 48 hours! Thanks